Privacy Policy

Shanghai Lancun Technology Co., Ltd. ("Lancun" or "we") understands the importance of your personal information and is committed to keeping it safe and secure. This Policy applies to the browsing, inquiry, and business-contact services that this website (the official website of Lancun Technology) provides to you.

We collect, use, store, and protect your personal information in accordance with this Policy and applicable laws and regulations, including the Personal Information Protection Law and the Cybersecurity Law of the People's Republic of China. Please read and fully understand this Policy before using our services; by submitting information through this website, you agree that we may process the relevant information as described herein.

When you submit a business inquiry through the "Contact" page of this website, we collect the following information that you voluntarily provide:

• Name / how we should address you (required)
• Company name (required)
• Email address (required)
• Phone number (required)
• Job title (optional)
• Products or industries of interest (optional)
• Description of your requirements (optional)

While you browse this website, we and the technical service providers that support our basic operations may automatically log limited technical information (such as access logs, browser type, and access time) to keep the website secure and stable and to troubleshoot issues.

We store a single cookie in your browser to remember your language preference (NEXT_LOCALE), so we can show your chosen Chinese or English interface on your next visit. This cookie is not used for tracking, advertising, or profiling, and you may clear it at any time in your browser settings.

We collect and use your personal information solely for the following purposes, which are directly related to business cooperation:

• To contact you, respond to your inquiries, and communicate about potential cooperation;
• To understand your needs and provide you with relevant product information and solutions;
• To send you business information related to your needs, within the scope of your consent;
• To keep the website running securely and to prevent abuse and spam submissions.

We will not use your information for any purpose beyond those stated above. If we need to use your information for any other purpose not specified in this Policy, we will obtain your consent again.

The information you submit is stored on servers located within the People's Republic of China. We adopt security measures that meet industry standards (including access control and transmission encryption) to protect your personal information against unauthorized access, disclosure, use, modification, or destruction.

The purpose of collecting information on this website is business contact and sales follow-up. As a general rule, we retain your personal information for no more than 24 months from your most recent contact with us; once that period elapses, or once the period necessary to achieve the processing purpose expires, we will delete or anonymize your personal information, except as otherwise required by laws and regulations.

We do not sell your personal information. We may provide your information to third parties only in the following circumstances:

• To promptly notify and follow up on your needs, we use an enterprise collaboration tool (Feishu) to receive the content you submit. As an entrusted processor, the relevant provider processes the information only under our instructions and is bound by confidentiality obligations; the content you submit is also backed up on our own servers;
• Where we have obtained your separate consent;
• Where disclosure is mandatorily required by laws, regulations, or judicial or administrative authorities.

Subject to applicable laws and regulations, you have the following rights regarding your personal information:

• To access and copy your personal information;
• To correct or supplement inaccurate or incomplete personal information;
• To delete your personal information;
• To withdraw consent you have previously given;
• To lodge a complaint regarding the processing of your personal information.

You may contact us using the details at the end of this Policy, and we will verify and handle your request within the period prescribed by law.

This website is intended for enterprises and business partners, not for minors. We do not knowingly collect personal information from minors. If you are a minor, please use this website with the consent and under the guidance of your guardian.

We may revise this Policy from time to time. When material changes are made, we will publish the updated version in a prominent location on this website. The revised Policy takes effect on the date it is published.

If you have any questions, comments, or requests regarding this Privacy Policy or our processing of your personal information, please contact us using the method below, and we will respond as soon as possible: